Product safety reportOPSS
Single Hinge - Jointed Telescopic Ladder safety warning over an injury risk
Product safety report for a single hinge, jointed, telescopic ladder presenting a risk of injuries.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Single Hinge - Jointed Telescopic Ladder
- Item or listing codeOn the box, the label, or the order page where you bought it.
- 921011729639
What to do now
The risk with Single Hinge - Jointed Telescopic Ladder is physical injury.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2103-0236). Quoted as issued.
Summary
Product safety report for a single hinge, jointed, telescopic ladder presenting a risk of injuries.
The risk
The product’s construction does not meet the weight bearing requirements of the relevant standard. The product may wear over time and lead to a collapse, causing the user to fall and presenting a serious risk of injuries.
The product does not meet the requirements of the relevant standard or the General Product Safety Regulations 2005.
Action taken
The product has been destroyed at the border.
Advice to consumers
The product has been destroyed at the border.
Additional information
PSD case number: 2103-0236
Notified by: Local Authority Trading Standards
Product description
Grey aluminium telescopic ladders with warning pictograms affixed at the base of each leg. Ladder is 2.5m when extended. Packaging unknown.
Open the OPSS notice
Questions
Why has Single Hinge - Jointed Telescopic Ladder been reported?
The risk with Single Hinge - Jointed Telescopic Ladder is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
