Product recallOPSS
iCandy Mi-Chair Highchair recalled over an injury risk
Product recall for iCandy Mi-Chair highchair presenting a high risk of injuries.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
iCandy Mi-Chair Highchair
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- E11505
- E11074
What to do now
ICandy Mi-Chair Highchair has been reported because it could hurt the person using it.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- Contact iCandy or the shop you bought it from to arrange the remedy set out in the notice.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2102-0204). Quoted as issued.
Summary
Product recall for iCandy Mi-Chair highchair presenting a high risk of injuries.
The risk
It has been found that the product may develop cracks in the seat base over time, presenting a high risk of injuries.
The product does not meet the requirements of the relevant standard or the General Product Safety Regulations 2005.
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been voluntarily recalled from the market by the manufacturer. Recall site: https://www.icandyworld.com/product-safety
Additional information
PSD case number: 2102-0204
Notified by: Local Authority Trading Standards
Product description
White, chrome and beech wood highchair that can be converted into a nursery chair and rocking chair with accessories in the box. Can also be used with comfort pack fabrics and/or a pod for a child from birth, which are sold separately.
Open the OPSS notice
Questions
Why has iCandy Mi-Chair Highchair been recalled?
ICandy Mi-Chair Highchair has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the batch code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
