Product recallOPSS
iCandy Orange 4 Pushchair recalled over an injury risk
Product Recall for iCandy Orange 4 Pushchair presenting a serious risk of injuries.
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
iCandy Orange 4 Pushchair
- BarcodeThe long number printed under the barcode.
- 010334057118
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- E000778
What to do now
The risk with iCandy Orange 4 Pushchair is physical injury.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- Follow the corrective action in the notice: a refund, repair or replacement from iCandy.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2408-0128). Quoted as issued.
Summary
Product Recall for iCandy Orange 4 Pushchair presenting a serious risk of injuries.
The risk
Affected pushchairs present a serious risk of injuries as a potential manufacturing weakness in the injected plastic moulded front wheel fork has been identified. This may result in the front fork cracking causing the pushchair to abruptly stop or collapse during use, causing the baby to fall from the pushchair if not correctly harnessed.
The affected products do not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The product has been recalled from end users
Advice to consumers
The product has been recalled from end users.
Owners should stop using affected products immediately and access the iCandy recall page to register for replacement forks at the following link: https://www.icandyworld.com/voluntary-recall-notice-icandy-orange .
Additional information
PSD number: 2408-0128
Notified by: Local Authority Trading Standards
Product description
A black plastic, four-wheeled pushchair with grey hood, often supplied as part of a travel system set. Affected front wheel forks may also have been supplied as spare parts. Affected products were sold between March 2024 and August 2024, or used to repair a front end featuring fixed front wheels instead of quick release wheels on Orange 1/2/3 brands in the same time period.
Open the OPSS notice
Questions
Why has iCandy Orange 4 Pushchair been recalled?
The risk with iCandy Orange 4 Pushchair is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the barcode and batch code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.





