Product safety reportOPSS
Smyth's Brand Children’s Bikes safety warning over an injury risk
Product Safety Report for Smyth's children's bikes sold 1st January to 31st July 2021.
Check your product
Only products that match these details are covered. Have your pack in front of you.
Smyth's Brand Children’s Bikes
- Sold betweenCompare with your receipt or order date.
- The bikes affected are only those that have been sold from 1st January to 31st July 2021
What to do now
The risk with Smyth's Brand Children’s Bikes is physical injury.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2110-0232). Quoted as issued.
Summary
Product Safety Report for Smyth's children's bikes sold 1st January to 31st July 2021.
The risk
This product poses a risk of injuries as the incorrect housing cable may have been used and over time this may affect the performance of the brakes.
The product does not meet the requirements of the General Product Safety Regulations 2005
Action taken
Smyth’s have issued a customer safety notice: Customers are being advised to return products to their local Smyths Toys Superstores for inspection. For more information please see: https://www.smythstoys.com/uk/en-gb/product-information .
Advice to consumers
Smyth’s have issued a customer safety notice: Customers are being advised to return products to their local Smyths Toys Superstores for inspection. For more information please see: https://www.smythstoys.com/uk/en-gb/product-information .
Additional information
PSD case number: 2110-0232
Notified by: Local Authority Trading Standards
Product description
Children’s bike available in multiple colours. Affected models are listed on the Smyth’s website .
Open the OPSS notice
Questions
Why has Smyth's Brand Children’s Bikes been reported?
The risk with Smyth's Brand Children’s Bikes is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
Where was Smyth's Brand Children’s Bikes sold?
The notice names Smyths Toys. Products bought elsewhere are covered too if they match the details listed.
