Product safety reportOPSS
Solar E-Scooter safety warning over an injury risk
Product Safety Report for Solar E-Scooter presenting a serious risk of injuries as the product is inherently unstable and can accelerate to speeds of 40 mph, at which speed the product becomes unsteady and jumpy.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Solar E-Scooter
- BarcodeThe long number printed under the barcode.
- SN:GB21L27500210
What to do now
Solar E-Scooter has been reported because it could hurt the person using it.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.
Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
From the official notice
Published by the Office for Product Safety and Standards (2209-0229). Quoted as issued.
Summary
Product Safety Report for Solar E-Scooter presenting a serious risk of injuries as the product is inherently unstable and can accelerate to speeds of 40 mph, at which speed the product becomes unsteady and jumpy.
The risk
The product has been identified as presenting a serious risk of injuries as the product is inherently unstable under testing, and can accelerate to speeds of 40 mph, at which speed the product becomes unsteady and jumpy. The rider made easily fall of the product and sustain injuries as a result.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.
Action taken
The import has been rejected at the border.
Advice to consumers
The import has been rejected at the border.
Additional information
PSD case number: 2209-0229
Notified by: Local Authority Trading Standards
Product description
Black folding E-Scooter with battery pack and mains plug
Open the OPSS notice
Questions
Why has Solar E-Scooter been reported?
Solar E-Scooter has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the barcode on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
