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Product recallOPSS

Stacey Solomon Wood Candle holders recalled over a fire risk

Fire or overheating

Product Recall for Stacey Solomon Wood Candle holders sold by Asda presenting a risk of fire.

  • Stacey Solomon Wood Candle holders: photo 1 of 2 from the OPSS notice of 20 Oct 2023
    Product image from the OPSS safety notice
  • Stacey Solomon Wood Candle holders: photo 2 of 2 from the OPSS notice of 20 Oct 2023

Check your product

Only products that match these details are covered. Have your pack in front of you.

2 identifiers listed for this notice.

  • Stacey Solomon Wood Candle holders

    BarcodeThe long number printed under the barcode.
    • 05063089039748
    • 05063089039755

What to do now

Stacey Solomon Wood Candle holders could overheat or catch fire.

  1. Unplug it and do not charge it again.
  2. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
  3. Use the contact details in the official notice to arrange a refund, repair or replacement.
  4. If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.

Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

If someone has been hurt

Look out for

  • make sure you have working smoke alarms

Get help urgently

  • if it starts to smoke, smell of burning or catch fire, get everyone out and call 999

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Refunds, repairs and replacements

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.

Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

From the official notice

Published by the Office for Product Safety and Standards (2310-0173). Quoted as issued.

Summary

Product Recall for Stacey Solomon Wood Candle holders sold by Asda presenting a risk of fire.

The risk

Both versions of the product present a risk of fire as there is potential for the candle holder to reach high temperatures when a candle is left burning at the base of the recess. If left unsupervised, this could cause the top of the holder to catch alight and start a fire.

The products do not meet the requirements of the General Product Safety Regulations 2005.

Action taken

Recall of the product from end users.

Advice to consumers

The product has been recalled from end users. For further information, please access the Asda recall site here: https://corporate.asda.com/product-recall-stacey-solomon-wood-candleholder-version-1-pillar-candle-holder-version-2-taper-candle-holder

Additional information

PSD case number: 2310-0173

Notified by: Local Authority Trading Standards.

Product description

Two versions of wooden candle holders. One pillar candle holder and one taper candle holder.

Open the OPSS notice

Questions

Why has Stacey Solomon Wood Candle holders been recalled?

Stacey Solomon Wood Candle holders could overheat or catch fire. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.

How do I know if my product is affected?

Compare the barcode on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.

Can I get a refund or a repair?

In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.

Where was Stacey Solomon Wood Candle holders sold?

The notice names Asda. Products bought elsewhere are covered too if they match the details listed.

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