Product safety reportOPSS
Stepit Professional Step Ladder - 3 Step safety warning over an injury risk
Product Safety Report for Stepit Professional Step Ladder presenting a serious risk of injuries due to insufficient strength.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Stepit Professional Step Ladder - 3 Step
- BarcodeThe long number printed under the barcode.
- 5056269787294
- ModelOn the rating label, base, back or box.
- PL-RD001
What to do now
The risk with Stepit Professional Step Ladder - 3 Step is physical injury.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2204-0109). Quoted as issued.
Summary
Product Safety Report for Stepit Professional Step Ladder presenting a serious risk of injuries due to insufficient strength.
The risk
The product presents a serious risk of injuries as the ladder does not meet the minimum functional dimensional sizes and is can deform under less pressure than the minimum permissible. The ladder also buckled before the full test load was applied. This could cause the user to fall from a height and injure themselves.
The product does not meet the requirements of the General Product Safety Regulations 2005 or the relevant standard.
Action taken
The product has been destroyed at the border.
Advice to consumers
The product has been destroyed at the border.
Additional information
PSD case number: 2204-0109
Notified by: Local Authority Trading Standards
Product description
3-step step ladder with black fixings, supplied in brown cardboard packaging..
Open the OPSS notice
Questions
Why has Stepit Professional Step Ladder - 3 Step been reported?
The risk with Stepit Professional Step Ladder - 3 Step is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the barcode and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
