Product recallOPSS
Stihl BR 800 Backpack Blower recalled over an injury risk
Product Recall for Stihl BR 800 Backpack Blower presenting a risk of injuries.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
3 identifiers listed for this notice.
Stihl BR 800 Backpack Blower
- ModelOn the rating label, base, back or box.
- BR 800
- Serial numberOn the rating label or a sticker on the product.
- 546515117 – 547916107
- 840424772 – 840603164
What to do now
The risk with Stihl BR 800 Backpack Blower is physical injury.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- Follow the corrective action in the notice: a refund, repair or replacement from Stihl.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2511-0019). Quoted as issued.
Summary
Product Recall for Stihl BR 800 Backpack Blower presenting a risk of injuries.
The risk
The product presents a risk of injuries as the fan wheels were not made to specification and may fail over time and repeated use. This could lead to the parts being ejected from the backpack, causing injuries to the user and bystanders.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been recalled from end users.
Owners should stop using the product immediately and return it to a STIHL-approved dealer. For further information, please access the STIHL website at: https://www.stihl.co.uk/en/news/important-information/recalls . STIHL can be contacted via enquiries@stihl.co.uk or 01276 20202.
Additional information
PSD notification number: 2511-0019
Notified by: Local Authority Trading Standards
Product description
Orange and grey backpack-style leaf blower. Products which have been inspected and/or repaired will have a black dot next to the serial number. In this case, the recall does not apply, and the unit can be used without restrictions. If you are unsure, contact STIHL.
Open the OPSS notice
Questions
Why has Stihl BR 800 Backpack Blower been recalled?
The risk with Stihl BR 800 Backpack Blower is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the model and serial number on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
