Product recallOPSS
Specialized Turbo Como IGH, Como SL IGH and Vado IGH Chain Guards for E-Bikes recalled over an injury risk
Product Recall for Specialized E-Bike Chain Guards presenting a risk of injuries.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
12 identifiers listed for this notice.
Specialized Turbo Como IGH, Como SL IGH and Vado IGH Chain Guards for E-Bikes
- ModelOn the rating label, base, back or box.
- COMO SL 5.0
- COMO 3.0 IGH
- COMO 4.0 IGH
- COMO 5.0 IGH
- VADO 3.0 IGH
- VADO 3.0 IGH STEP THROUGH
- VADO 4.0 IGH
- VADO 4.0 IGH STEP THROUGH
- VADO 5.0 IGH
- VADO 5.0 IGH STEP THROUGH
- VADO S IGH
- VADO S IGH STEP THROUGH
What to do now
Specialized Turbo Como IGH, Como SL IGH and Vado IGH Chain Guards has been reported because it could hurt the person using it.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- Contact Specialized or the shop you bought it from to arrange the remedy set out in the notice.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2510-0241). Quoted as issued.
Summary
Product Recall for Specialized E-Bike Chain Guards presenting a risk of injuries.
The risk
The product presents a risk of injuries as loose clothing may become entrapped in the drivetrain. If this occurs during use, the rider could fall and receive injuries.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been recalled from end users.
Owners of Specialized e-bikes should check if their e-bike is affected by using the images and product list provided on the Specialized website at: https://www.specialized.com/gb/en/27-march-2025-safety-notice
Specialized and authorised retailers have contacted known/registered owners via email/mail. Riders using the Specialized app will receive a recall notification when the app is opened and the bike is paired and switched on.
If your bike is affected, make a service appointment with your nearest Authorised Specialized retailer. They will inspect your bike and fit an updated chain guard at no cost.
Additional information
PSD notification number: 2510-0241
Lead Authority: Local Authority Trading Standards
Product description
Multiple models of Specialized e-bikes purchased between 2019 and 2024. If the e-bike has a rear derailleur, it is not a gear hub equipped e-bike and is not affected by the recall.
Open the OPSS notice
Questions
Why has Specialized Turbo Como IGH, Como SL IGH and Vado IGH Chain Guards been recalled?
Specialized Turbo Como IGH, Como SL IGH and Vado IGH Chain Guards has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
