Product recallOPSS
M.Asam VITAMIN C Glow Ampullen 2x14x2ml recalled over an injury risk
Product Recall for M.Asam VITAMIN C Glow Ampullens presenting a risk of injuries.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
M.Asam VITAMIN C Glow Ampullen 2x14x2ml
- BarcodeThe long number printed under the barcode.
- 4049639455177
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- 078CF0110
What to do now
M.Asam VITAMIN C Glow Ampullen 2x14x2ml could cause injury, for example from sharp edges, parts breaking, or the product failing in use.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2510-0211). Quoted as issued.
Summary
Product Recall for M.Asam VITAMIN C Glow Ampullens presenting a risk of injuries.
The risk
The product presents a risk of injuries as a small drop of liquid glass material was discovered in the affected batches. During normal use, the glass could come in to contact with the user’s skin whilst using the serum, causing minor injuries and cuts.
The product does not meet the requirements of Regulation (EC) 1223/2009.
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been recalled from end users.
Owners are advised to stop using the product immediately and contact the place of purchase for redress.
Additional information
PSD notification number: 2510-0211
Notified by: Office for Product Safety and Standards
Product description
Face serum in small glass ampoules.
Open the OPSS notice
Questions
Why has M.Asam VITAMIN C Glow Ampullen 2x14x2ml been recalled?
M.Asam VITAMIN C Glow Ampullen 2x14x2ml could cause injury, for example from sharp edges, parts breaking, or the product failing in use. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the barcode and batch code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
