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Product safety reportOPSS

Surface Mounted Spotlight MS049 sold on Amazon safety warning over an electric shock risk

Electric shockSerious risk

Product Safety Report for Surface Mounted Spotlight MS049 presenting a serious risk of electric shock as the product is not adequately earthed.

  • Surface Mounted Spotlight MS049 sold on Amazon: photo 1 of 2 from the OPSS notice of 23 Sep 2022
    Product image from the OPSS safety notice
  • Surface Mounted Spotlight MS049 sold on Amazon: photo 2 of 2 from the OPSS notice of 23 Sep 2022

What to do now

Surface Mounted Spotlight MS049 sold on Amazon could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough.

  1. Unplug it now and put it away where nobody will plug it back in.
  2. Do not open it up or try to repair it yourself.
  3. Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
  4. Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.

Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

If someone has been hurt

Look out for

  • burns where the current entered or left the body
  • tingling, numbness or muscle pain

Get help urgently

  • anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.

If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2209-0085). Quoted as issued.

Summary

Product Safety Report for Surface Mounted Spotlight MS049 presenting a serious risk of electric shock as the product is not adequately earthed.

The risk

The product presents a serious risk of electric shock as the lamp has been incorrectly marked as a Class II construction but is a Class I construction and therefore needs to be earthed. This was also not mentioned in the instructions and only shows two wires to be connected so the consumer does not earth the lamp. As the light is not earthed, it may become live and cause an electric shock to the user.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Action taken

Destruction of the product. The listing has been removed by the online marketplace (Amazon).

Advice to consumers

Destruction of the product. The listing has been removed by the online marketplace (Amazon).

Additional information

PSD case number: 2209-0085

Notified by: Local Authority Trading Standards

Product description

Black spotlight for mounting on ceilings

Open the OPSS notice

Questions

Why has Surface Mounted Spotlight MS049 sold on Amazon been reported?

Surface Mounted Spotlight MS049 sold on Amazon could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

How do I know if my product is affected?

The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.

What should I do now?

Unplug it now and put it away where nobody will plug it back in. Do not open it up or try to repair it yourself.

Can I get a refund or a repair?

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

Where was Surface Mounted Spotlight MS049 sold on Amazon sold?

The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.

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