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Product safety reportOPSS

Svater 50FT Outdoor String Lights LED Mains Powered sold on Amazon safety warning over an electric shock risk

Electric shockMedium risk

Product Safety Report for Svater 50FT Outdoor String Lights LED Mains Powered sold via Amazon presenting a risk of electric shock.

  • Svater 50FT Outdoor String Lights LED Mains Powered sold on Amazon: photo 1 of 2 from the OPSS notice of 16 Feb 2023
    Product image from the OPSS safety notice
  • Svater 50FT Outdoor String Lights LED Mains Powered sold on Amazon: photo 2 of 2 from the OPSS notice of 16 Feb 2023

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • Svater 50FT Outdoor String Lights LED Mains Powered sold on Amazon

    Item or listing codeOn the box, the label, or the order page where you bought it.
    • B08JG63G7S

What to do now

The hazard with Svater 50FT Outdoor String Lights LED Mains Powered sold on Amazon is electric shock: it does not meet the safety requirements that keep live parts away from fingers.

  1. Switch it off at the wall and unplug it. Do not use it again, even briefly.
  2. Do not attempt a home repair or a different plug.
  3. This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
  4. If you cannot reach the seller, Trading Standards can be told through Citizens Advice.

Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

If someone has been hurt

Look out for

  • burns where the current entered or left the body
  • tingling, numbness or muscle pain

Get help urgently

  • anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.

If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.

From the official notice

Published by the Office for Product Safety and Standards (2301-0069). Quoted as issued.

Summary

Product Safety Report for Svater 50FT Outdoor String Lights LED Mains Powered sold via Amazon presenting a risk of electric shock.

The risk

The product presents a medium risk of electric shock as when tested there is inadequate protection against electric shock and creepage and clearance distances are insufficient. The outlet connector fails to comply with contact depth minimum requirement of 3.0 mm, having a depth of only 2.2 mm. The minimum creepage and clearance distances for reinforced insulation between the lamp cap live contact terminal and accessible surface was 2.2 mm, the minimum requirements are 3.0 mm clearance and 5.0 mm creepage based on material PTI (proof tracking index) <600. Furthermore, the product did not contain an IP44 rating for outdoor use.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Action taken

Withdrawal of the product from the market. The listing has been removed by the online marketplace (Amazon).

Advice to consumers

OPSS are requiring the withdrawal of the product from the market.

The product has been removed by the online marketplace (Amazon).

Additional information

PSD case number: 2301-0069

Notified by: Office for Product Safety and Standards

Product description

A lighting chain consisting of 25 plastic mains powered LED globe lights, 50 feet in length

Open the OPSS notice

Questions

Why has Svater 50FT Outdoor String Lights LED Mains Powered sold on Amazon been reported?

The hazard with Svater 50FT Outdoor String Lights LED Mains Powered sold on Amazon is electric shock: it does not meet the safety requirements that keep live parts away from fingers. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

How do I know if my product is affected?

Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.

Can I get a refund or a repair?

Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.

Where was Svater 50FT Outdoor String Lights LED Mains Powered sold on Amazon sold?

The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.

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