Vehicle recallDVSA
Switch Mobility Metrocity EV 21700 recalled over an electrical or software fault
On affected vehicles the C Clamp supporting the anti-roll bar may deform and shear at the upper mounting face resulting in increased body roll.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
1 identifier listed for this notice.
Metrocity EV 21700
- Build datesThe build or first registration date is on the V5C.
- 14/07/2023 – 08/03/2024
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- PSCA_03_24
What to do now
Some Switch Mobility Metrocity EV 21700 need a software or electrical fix.
- Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN.
- Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
- Make sure the DVLA has your current address, as recall letters go to the registered keeper.
Why it matters. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.
Repairs and costs
Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected.
The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2024/321). Quoted as issued.
Summary
On affected vehicles the C Clamp supporting the anti-roll bar may deform and shear at the upper mounting face resulting in increased body roll.
Defect
On affected vehicles the C Clamp supporting the anti-roll bar may deform and shear at the upper mounting face resulting in increased body roll.
Remedy
Replace Anti-roll bar C clamps with redesigned clamp.
Models
Metrocity EV 21700
Open the DVSA notice
Questions
Why are Switch Mobility Metrocity EV 21700 being recalled?
Some Switch Mobility Metrocity EV 21700 need a software or electrical fix. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
Will the repair cost anything?
Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected. The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.