Vehicle recallDVSA
Toyota BZ4X recalled over an electrical or software fault
Due to insufficient laser welding of the camera case at the supplier during a specific production period there is a possibility that the camera case may separate when exposed to external stress over time allowing water to leak into the camera. If this occurs the circuit inside the camera can short leading to an inability to display an image of the area in front of and/or behind the vehicle.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
1 identifier listed for this notice.
BZ4X
- Build datesThe build or first registration date is on the V5C.
- 10/03/2023 – 11/07/2023
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- ZGG49 (24SD-065)
What to do now
An electrical or software fault affects some Toyota BZ4X.
- Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
- Contact a franchised dealer to book the free repair.
- Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.
Why it matters. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.
Repairs and costs
Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty.
If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2024/251). Quoted as issued.
Summary
Due to insufficient laser welding of the camera case at the supplier during a specific production period there is a possibility that the camera case may separate when exposed to external stress over time allowing water to leak into the camera. If this occurs the circuit inside the camera can short leading to an inability to display an image of the area in front of and/or behind the vehicle.
Defect
Due to insufficient laser welding of the camera case at the supplier during a specific production period there is a possibility that the camera case may separate when exposed to external stress over time allowing water to leak into the camera. If this occurs the circuit inside the camera can short leading to an inability to display an image of the area in front of and/or behind the vehicle.
Remedy
Inspect camera and replace if necessary
Models
BZ4X
Open the DVSA notice
Questions
Why are Toyota BZ4X being recalled?
An electrical or software fault affects some Toyota BZ4X. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.
Will the repair cost anything?
Safety recall work is carried out by franchised dealers free of charge, whether or not you are the first owner and whether or not the vehicle is still under warranty. If a dealer will not carry out the recall work, contact the manufacturer’s customer services and, if that does not resolve it, the DVSA.