Vehicle recallDVSA
Toyota Lexus ES, Lexus LS and other models recalled over an electrical or software fault
Due to insufficient laser welding of the camera case at the supplier during a specific production period there is a possibility that the camera case may separate when exposed to external stress over time allowing water to leak into the camera. If this occurs the circuit inside the camera can short leading to an inability to display an image of the area in front of and/or behind the vehicle.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
6 identifiers listed for this notice.
Lexus ES
- Build datesThe build or first registration date is on the V5C.
- 20/02/2023 – 23/08/2023
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- ZGG49 (24SD-065)
Lexus LS
- Build dates
- 10/11/2022 – 07/09/2023
- Manufacturer reference
- ZGG49 (24SD-065)
Lexus NX
- Build dates
- 13/12/2022 – 04/03/2023
- Manufacturer reference
- ZGG49 (24SD-065)
Lexus RX
- Build dates
- 08/11/2022 – 08/08/2023
- Manufacturer reference
- ZGG49 (24SD-065)
Lexus RZ
- Build dates
- 23/01/2023 – 21/07/2023
- Manufacturer reference
- ZGG49 (24SD-065)
Lexus UX
- Build dates
- 20/01/2023 – 10/08/2023
- Manufacturer reference
- ZGG49 (24SD-065)
What to do now
The defect is electrical or in the vehicle’s software.
- Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN.
- Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
- Make sure the DVLA has your current address, as recall letters go to the registered keeper.
Why it matters. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.
Repairs and costs
You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number.
If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2024/252). Quoted as issued.
Summary
Due to insufficient laser welding of the camera case at the supplier during a specific production period there is a possibility that the camera case may separate when exposed to external stress over time allowing water to leak into the camera. If this occurs the circuit inside the camera can short leading to an inability to display an image of the area in front of and/or behind the vehicle.
Defect
Due to insufficient laser welding of the camera case at the supplier during a specific production period there is a possibility that the camera case may separate when exposed to external stress over time allowing water to leak into the camera. If this occurs the circuit inside the camera can short leading to an inability to display an image of the area in front of and/or behind the vehicle.
Remedy
Inspect camera and replace if necessary.
Models
Lexus ES, Lexus LS, Lexus NX, Lexus RX, Lexus RZ, Lexus UX
Open the DVSA notice
Questions
Why are Toyota Lexus ES, Lexus LS and other models being recalled?
The defect is electrical or in the vehicle’s software. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
Will the repair cost anything?
You should not pay for a safety recall repair. Book it with a franchised dealer for the make and take your V5C or registration number. If you have already paid for a repair to fix the same defect, ask the manufacturer whether it will reimburse you.