Product safety reportOPSS
T-Sport Electric Scooter ES253 safety warning over an electric shock risk
Product Safety Report for T-Sport Electric Scooter ES253 presenting a serious risk of electric shock.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
T-Sport Electric Scooter ES253
- ModelOn the rating label, base, back or box.
- ES253 (E-Scooter)
- DCSP 546200 (Charger)
What to do now
The hazard with T-Sport Electric Scooter ES253 is electric shock: it does not meet the safety requirements that keep live parts away from fingers.
- Unplug it now and put it away where nobody will plug it back in.
- Do not open it up or try to repair it yourself.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
If someone has been hurt
Look out for
- burns where the current entered or left the body
- tingling, numbness or muscle pain
Get help urgently
- anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2402-0022). Quoted as issued.
Summary
Product Safety Report for T-Sport Electric Scooter ES253 presenting a serious risk of electric shock.
The risk
The product presents a serious risk of electric shock because the transformer was of a poor build quality and did not meet the requirements of creepage and clearance. The plug face also did not meet the dimensional requirements of the relevant standard, meaning users can access live pins when plugging in, or unplugging, the plug from the socket. The fuse was also considered counterfeit and did not contain a ballast, preventing it from performing as required under fault conditions. Improvements are required to marking, labelling and documentation.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008 or the Plugs & Sockets (Safety) Regulations 1994.
Advice to consumers
The import has been rejected at the border.
Additional information
PSD number: 2402-0022
Notified by: Local Authority Trading Standards
Product description
Black electric scooter with seat and rear basket, supplied with charger and tool kit. The front post is foldable and has a light mounted to it. 12” wheels.
Open the OPSS notice
Questions
Why has T-Sport Electric Scooter ES253 been reported?
The hazard with T-Sport Electric Scooter ES253 is electric shock: it does not meet the safety requirements that keep live parts away from fingers. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it now and put it away where nobody will plug it back in. Do not open it up or try to repair it yourself.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
