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Product safety reportOPSS

Tanaya Couture Gold Coloured Earrings safety warning over harmful chemicals

Harmful chemicalsSerious risk

Product Safety Report for Tanaya Couture Gold Coloured Earrings presenting a serious chemical risk.

  • Tanaya Couture Gold Coloured Earrings: photo from the OPSS notice of 23 Jan 2024
    Product image from the OPSS safety notice

What to do now

The problem with Tanaya Couture Gold Coloured Earrings is chemical: it contains something that should not be there at that level.

  1. Take it away from children now and stop using it.
  2. Wash your hands after handling it.
  3. The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
  4. Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.

Why it matters. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.

If someone has been hurt

Look out for

  • skin redness, itching or a rash where it touched

Get help urgently

  • if a child has chewed or swallowed part of it and is unwell, contact NHS 111 or your GP

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.

Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

From the official notice

Published by the Office for Product Safety and Standards (2401-0049). Quoted as issued.

Summary

Product Safety Report for Tanaya Couture Gold Coloured Earrings presenting a serious chemical risk.

The risk

The product presents a chemical risk as the lead content is greater than the maximum permissible limit. Exposure to lead may cause a wide range of adverse effects, including damage to the kidneys, the circulatory system, and the developing brain. The unborn child and young children are the most sensitive to lead.

For further information on the health effects of lead exposure, please access: https://www.gov.uk/government/publications/lead-properties-incident-management-and-toxicology

The products do not meet the requirements of the Registration, Evaluation, Authorisation & restriction of Chemicals (REACH) Enforcement Regulations 2008.

Action taken

Import rejected at the border.

Advice to consumers

The import has been rejected at the border.

Additional information

PSD case number: 2401-0049

Notified by: Local Authority Trading Standards

Product description

Circular gold-coloured earrings.

Open the OPSS notice

Questions

Why has Tanaya Couture Gold Coloured Earrings been reported?

The problem with Tanaya Couture Gold Coloured Earrings is chemical: it contains something that should not be there at that level. Limits on substances such as lead, cadmium, phthalates and formaldehyde exist because of their effects on health over time. Children are more exposed because they chew and handle products.

How do I know if my product is affected?

The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.

What should I do now?

Take it away from children now and stop using it. Wash your hands after handling it.

Can I get a refund or a repair?

Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.

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