Product recallOPSS
Teenage Mutant Ninja Turtles, Harry Potter, Sponge Bob and South Park Mugs recalled over a safety concern
Product Recall for character mugs presenting a health risk.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
6 identifiers listed for this notice.
Teenage Mutant Ninja Turtles, Harry Potter, Sponge Bob and South Park Mugs
- Item or listing codeOn the box, the label, or the order page where you bought it.
- 007840
- 013167
- 013171
- 013203
- 013208
- 596096
What to do now
A safety problem has been found with Teenage Mutant Ninja Turtles, Harry Potter, Sponge Bob and South Park.
- Stop using it until you have read the notice below.
- Follow the corrective action in the notice: a refund, repair or replacement from the business.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Products sold in the UK must be safe. The notice below explains what the authority found and what has been done.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2509-0159). Quoted as issued.
Summary
Product Recall for character mugs presenting a health risk.
The risk
The products present a health risk because they do not meet safety standards for materials intended to come into contact with food. Testing has shown that the coating may release levels of heavy metals that exceed safe limits, which could pose a potential health risk if used with food or beverages.
The products do not meet the requirements of the Materials and Articles in Contact with Food (England) Regulations 2012 or the General Product Safety Regulations 2005.
Action taken
The product has been recalled from end users by TK Maxx.
Advice to consumers
The products have been recalled from end users. Owners should stop using affected products immediately and return them to store for a full refund or replacement. For further information, please contact TKMaxx (01923 473561 / customerservice@tjxeurope.com ) or visit: https://www.tkmaxx.com/uk/en/l/product-recall
Additional information
PSD notification number: 2509-0159
Notified by: Local Authority Trading Standards
Product description
Character mugs sold in cardboard packaging.
Open the OPSS notice
Questions
Why has Teenage Mutant Ninja Turtles, Harry Potter, Sponge Bob and South Park been recalled?
A safety problem has been found with Teenage Mutant Ninja Turtles, Harry Potter, Sponge Bob and South Park. Products sold in the UK must be safe. The notice below explains what the authority found and what has been done.
How do I know if my product is affected?
Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it until you have read the notice below. Follow the corrective action in the notice: a refund, repair or replacement from the business.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
Where was Teenage Mutant Ninja Turtles, Harry Potter, Sponge Bob and South Park sold?
The notice names TK Maxx. Products bought elsewhere are covered too if they match the details listed.
