Product recallOPSS
Tesco F&F Glass Latte Mug recalled over a burns risk
Product Recall for F&F Glass Latte Mug presenting a risk of burns and injuries.
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Tesco F&F Glass Latte Mug
- BarcodeThe long number printed under the barcode.
- 05057967613311
- Sold betweenCompare with your receipt or order date.
- September 2025 to August 2026 inclusive.
What to do now
The hazard with Tesco F&F Glass Latte Mug is heat: surfaces, steam or contents could burn the user.
- Turn it off, unplug it and let it cool before packing it away.
- Keep it out of children’s reach until it has gone back.
- Contact Tesco F&F or the shop you bought it from to arrange the remedy set out in the notice.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Burns from appliances and heating products are common, and children are the most likely to be hurt.
If someone has been hurt
Look out for
- for a burn: cool it under cool or lukewarm running water for 20 minutes and cover it loosely with cling film
Get help urgently
- large or deep burns, burns on the face, hands or genitals, or any burn on a child — go to A&E or call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2610-0017). Quoted as issued.
Summary
Product Recall for F&F Glass Latte Mug presenting a risk of burns and injuries.
The risk
The product presents a risk of burns and injuries as it may shatter during use. If the glass mug breaks while containing a hot beverage, consumers could be burned by the hot liquid or injured by sharp glass fragments.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The product has been recalled from end users by Tesco.
Advice to consumers
The product has been recalled from end users by Tesco.
If you have purchased the product, stop using it immediately and return it to any Tesco store for a full refund. No receipt is required.
For more information, please access the Tesco website at: Tesco recall or contact Tesco Customer Services on 0800 248 123
Additional information
PSD notification number: 2610-0017
Notified by: Local Authority Trading Standards
Product description
Tall glass latte mug with curved handle.
Open the OPSS notice
Questions
Why has Tesco F&F Glass Latte Mug been recalled?
The hazard with Tesco F&F Glass Latte Mug is heat: surfaces, steam or contents could burn the user. Burns from appliances and heating products are common, and children are the most likely to be hurt.
How do I know if my product is affected?
Compare the barcode and sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Turn it off, unplug it and let it cool before packing it away. Keep it out of children’s reach until it has gone back.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
Where was Tesco F&F Glass Latte Mug sold?
The notice names Tesco. Products bought elsewhere are covered too if they match the details listed.
