Product safety reportOPSS
Light String Garland sold on AliExpress safety warning over a burns risk
Product Safety Report for Light String Garland presenting a risk of burns.
Product image from the OPSS safety notice 
What to do now
Light String Garland sold on AliExpress could cause burns or scalds.
- Turn it off, unplug it and let it cool before packing it away.
- Keep it out of children’s reach until it has gone back.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Burns from appliances and heating products are common, and children are the most likely to be hurt.
If someone has been hurt
Look out for
- for a burn: cool it under cool or lukewarm running water for 20 minutes and cover it loosely with cling film
Get help urgently
- large or deep burns, burns on the face, hands or genitals, or any burn on a child — go to A&E or call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2605-0162). Quoted as issued.
Summary
Product Safety Report for Light String Garland presenting a risk of burns.
The risk
The product presents a serious risk of burns and injuries as the button batteries are easily accessible. If a child is given the garland to wear, they may be able to remove the battery cover, exposing the button batteries. If placed in the mouth and ingested, the batteries may cause internal burns and injuries. Improvements are also required to product labelling and marking.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The import has been rejected at the border and destroyed
Advice to consumers
The import has been rejected at the border and destroyed.
The listing has been removed by the online marketplace (AliExpress).
Additional information
PSD notification number: 2605-0162
Notified by: Local Authority Trading Standards
Product description
Light string garland with multicoloured flowers
Open the OPSS notice
Questions
Why has Light String Garland sold on AliExpress been reported?
Light String Garland sold on AliExpress could cause burns or scalds. Burns from appliances and heating products are common, and children are the most likely to be hurt.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Turn it off, unplug it and let it cool before packing it away. Keep it out of children’s reach until it has gone back.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
Where was Light String Garland sold on AliExpress sold?
The notice names AliExpress. Products bought elsewhere are covered too if they match the details listed.
