Product recallOPSS
Hobbycraft 3D Pen Kit recalled over a burns risk
Product Recall for Hobbycraft 3D Pen Kit presenting a risk of burns.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Hobbycraft 3D Pen Kit
- Item or listing codeOn the box, the label, or the order page where you bought it.
- 3666085950462
What to do now
Parts of Hobbycraft 3D Pen Kit can get hot enough to burn, or hot liquid could escape.
- Turn it off, unplug it and let it cool before packing it away.
- Keep it out of children’s reach until it has gone back.
- Follow the corrective action in the notice: a refund, repair or replacement from Hobbycraft.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Burns from appliances and heating products are common, and children are the most likely to be hurt.
If someone has been hurt
Look out for
- for a burn: cool it under cool or lukewarm running water for 20 minutes and cover it loosely with cling film
Get help urgently
- large or deep burns, burns on the face, hands or genitals, or any burn on a child — go to A&E or call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2604-0194). Quoted as issued.
Summary
Product Recall for Hobbycraft 3D Pen Kit presenting a risk of burns.
The risk
The product presents a risk of burns as the heating element in the pen nib may become hotter than intended during use. This could lead to the user receiving burns.
The product does not meet the requirements of the Toys (Safety) Regulations 2011.
Action taken
The product has been recalled from end users by Hobbycraft.
Advice to consumers
The product has been recalled from end users by Hobbycraft.
Owners are advised to stop using the heated pen immediately and return it to their nearest Hobbycraft store for a full refund. For further information, please access: https://www.hobbycraft.co.uk/product-recall.html#3d-pen.
Additional information
PSD notification number: 2604-0194
Notified by: Local Authority Trading Standards
Product description
A pen with a heating element used for creating 3D drawings from plastic pieces.
Open the OPSS notice
Questions
Why has Hobbycraft 3D Pen Kit been recalled?
Parts of Hobbycraft 3D Pen Kit can get hot enough to burn, or hot liquid could escape. Burns from appliances and heating products are common, and children are the most likely to be hurt.
How do I know if my product is affected?
Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Turn it off, unplug it and let it cool before packing it away. Keep it out of children’s reach until it has gone back.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
Where was Hobbycraft 3D Pen Kit sold?
The notice names Hobbycraft. Products bought elsewhere are covered too if they match the details listed.
