Product recallOPSS
The White Company Jingle Christmas Range Pyjamas, Sleepsuits and Hooded Towel recalled over a choking risk
Product Recall for The White Company pyjamas, sleepsuits and hooded towels presenting a serious risk of choking.
Remove it from the toy box or cot straight away.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
A range of sleepsuits, pyjamas and a hooded towel from the Jingle Christmas range. Includes a coloured stripe with reindeer antlers and a red pom pom for the reindeer’s nose.
- Sold betweenCompare with your receipt or order date.
- 14th October 2024 to 11th December 2024
What to do now
The White Company Jingle Christmas Range Pyjamas, Sleepsuits has been flagged because small parts can break off.
- Remove it from the toy box or cot straight away.
- Check the floor and play areas for any parts that have already come off.
- Contact The White Company or the shop you bought it from to arrange the remedy set out in the notice.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Children under three put things in their mouths. Anything small enough to fit through a toilet-roll tube is a choking hazard for them.
If someone has been hurt
Look out for
- coughing, gagging or noisy breathing after playing with it
Get help urgently
- a child who cannot breathe, cough or cry — call 999 and follow the call handler’s instructions
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2501-0166). Quoted as issued.
Summary
Product Recall for The White Company pyjamas, sleepsuits and hooded towels presenting a serious risk of choking.
The risk
The products present a serious risk of choking as it has been identified that the red pom-pom attachments can become fully or partially detached from the garment. The detached pom-poms could be swallowed by a child, potentially causing them to choke.
The products do not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The product has been recalled from end users.
Advice to consumers
The products have been recalled from end users.
Consumers in possession of any of the affected garments should stop using the products immediately and return to any The White Company store for a full refund.
If you are unable to visit a store, please contact The White Company’s customer service team on customerservice@thewhitecompany.com or 020 3758 9222.
For further information, please access the White Company’s recall site here: https://www.thewhitecompany.com/uk/help/jingles-product-recall
If you purchased your item from Selfridges, please visit their recall page at the following link for further information: https://www.selfridges.com/GB/en/features/info/faqs/#Product%20Recall1
Additional information
PSD notification: 2501-0166
Notified by: Local Authority Trading Standards
Product description
A range of sleepsuits, pyjamas and a hooded towel from the Jingle Christmas range. Includes a coloured stripe with reindeer antlers and a red pom pom for the reindeer’s nose.
Open the OPSS notice
Questions
Why has The White Company Jingle Christmas Range Pyjamas, Sleepsuits been recalled?
The White Company Jingle Christmas Range Pyjamas, Sleepsuits has been flagged because small parts can break off. Children under three put things in their mouths. Anything small enough to fit through a toilet-roll tube is a choking hazard for them.
How do I know if my product is affected?
Compare the sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Remove it from the toy box or cot straight away. Check the floor and play areas for any parts that have already come off.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
