Product recallOPSS
Tonka 80g Candle by Granado recalled over a fire risk
Product Recall for Tonka 80g Candle by Granado, sold as part of the Liberty Beauty Advent Calendar 2024, presenting a risk of fire, cuts and burns.
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Tonka 80g Candle by Granado
- BarcodeThe long number printed under the barcode.
- 7896512972088
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- 241208
What to do now
The risk with Tonka 80g Candle by Granado is fire: a fault could cause it to overheat, melt or ignite.
- Stop using and charging it now, and unplug it.
- Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
- Follow the corrective action in the notice: a refund, repair or replacement from Granado.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2412-0143). Quoted as issued.
Summary
Product Recall for Tonka 80g Candle by Granado, sold as part of the Liberty Beauty Advent Calendar 2024, presenting a risk of fire, cuts and burns.
The risk
The product presents a risk of fire, cuts and burns as it is possible for the candle glass to crack or shatter while in use.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been recalled from end users.
Liberty is contacting all customers for whom they hold contact details. Customers who have purchased the Liberty Beauty Advent Calendar as a gift are asked to immediately inform the recipient of the safety concern. Customers are advised to stop using the product and dispose of it safely.
Liberty is issuing all customers who purchased a Liberty Beauty Advent Calendar with a Liberty gift voucher to the value of £25 as a gesture of goodwill.
For further information, access the Liberty website at the following link: https://www.libertylondon.com/uk/beauty-advent-calendar-safety-update.html
Additional information
PSD case number: 2412-0143
Notified by: Office for Product Safety and Standards
Product description
White decorative candle in glass jar with burgundy labelling, supplied in burgundy cardboard packaging. Housed in drawer three of the Liberty Beauty Advent Calendar 2024.
Open the OPSS notice
Questions
Why has Tonka 80g Candle by Granado been recalled?
The risk with Tonka 80g Candle by Granado is fire: a fault could cause it to overheat, melt or ignite. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the barcode and batch code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using and charging it now, and unplug it. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
