Product recallOPSS
Toy Xylophone recalled over a choking risk
Product recall for toy xylophone presenting a serious risk of choking.
Take it away from young children now.
Product image from the OPSS safety notice 
What to do now
The risk with Toy Xylophone is choking: a part can detach and fits inside a child’s airway.
- Take it away from young children now.
- Look for loose pieces where it was used.
- Follow the corrective action in the notice: a refund, repair or replacement from the business.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Children under three put things in their mouths. Anything small enough to fit through a toilet-roll tube is a choking hazard for them.
If someone has been hurt
Look out for
- coughing, gagging or noisy breathing after playing with it
Get help urgently
- a child who cannot breathe, cough or cry — call 999 and follow the call handler’s instructions
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2012-0249). Quoted as issued.
Summary
Product recall for toy xylophone presenting a serious risk of choking.
The risk
Two of the pegs holding the keys in place detached under tensile forces of 70N and 76N, below the minimum permissible force of 90N. One of the spheres on the drumstick also detached under a tensile force of 63N less than the prescribed minimum. These small parts can be detached by children and are capable of fitting into a small parts cylinder, presenting a serious risk of choking.
This product does not meet the requirements of the Toys (Safety) Regulations 2011.
Action taken
Removal of the listing by the online marketplace (Wish) and recall of the product from end users.
Advice to consumers
The product has been recalled from end users.
The listing has been removed by the online marketplace (Wish).
Additional information
PSD case number: 2012-0249
Notified by: Office for Product Safety and Standards
Product description
Wooden xylophone with eight coloured metal keys and two wooden beaters. Packaged in cellophane with music sheet in Chinese
Open the OPSS notice
Questions
Why has Toy Xylophone been recalled?
The risk with Toy Xylophone is choking: a part can detach and fits inside a child’s airway. Children under three put things in their mouths. Anything small enough to fit through a toilet-roll tube is a choking hazard for them.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Take it away from young children now. Look for loose pieces where it was used.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
Where was Toy Xylophone sold?
The notice names Wish. Products bought elsewhere are covered too if they match the details listed.
