Product safety reportOPSS
TP Toys Foldaway Swing Seat safety warning over an injury risk
Product Safety Report for TP Toys Foldaway Swing Seat presenting a risk of injuries.
Check your product
Only products that match these details are covered. Have your pack in front of you.
3 identifiers listed for this notice.
TP Toys Foldaway Swing Seat
- ModelOn the rating label, base, back or box.
- TP913
- TP913A
- TP913X
What to do now
The risk with TP Toys Foldaway Swing Seat is physical injury.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2308-0001). Quoted as issued.
Summary
Product Safety Report for TP Toys Foldaway Swing Seat presenting a risk of injuries.
The risk
The product presents a risk of injuries as it is possible for the swing seat to overturn whilst in use. Should an infant user lean back or tilt in the seat without the harness affixed, they may fall out of the seat, leading to injuries.
The product does not meet the requirements of the Toys (Safety) Regulations 2011.
Action taken
Withdrawal of the product from the market.
Advice to consumers
Withdrawal of the product from the market. The manufacturer is required to contact direct customers to advise of the risk.
For further information, please see: https://www.tptoys.com/pages/product-safety-notice . Consumers who require additional assistance should contact customerservice@tptoys.com.
Additional information
PSD notification number: 2308-0001
Notified by: Local Authority Trading Standards
Product description
Baby swing seat made of canvas material. Sold individually or as part of a complete swing set.
Open the OPSS notice
Questions
Why has TP Toys Foldaway Swing Seat been reported?
The risk with TP Toys Foldaway Swing Seat is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
