Product recallOPSS
Trade Fittings Direct 13amp & 3amp 3 Pin Plugs recalled over a fire risk
Product Recall for Trade Fittings Direct 13amp & 3amp 3 Pin Plugs presenting a serious risk of fire and electrocution.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
Trade Fittings Direct 13amp & 3amp 3 Pin Plugs
- Sold betweenCompare with your receipt or order date.
- All plugs sold between 1st September 2023 and 30th December 2024
What to do now
The risk with Trade Fittings Direct 13amp & 3amp 3 Pin Plugs is fire: a fault could cause it to overheat, melt or ignite.
- Stop using and charging it now, and unplug it.
- Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
- Follow the corrective action in the notice: a refund, repair or replacement from the business.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2501-0131). Quoted as issued.
Summary
Product Recall for Trade Fittings Direct 13amp & 3amp 3 Pin Plugs presenting a serious risk of fire and electrocution.
The risk
The plugs present a serious risk of fire as it has been identified that they can overheat and melt, due to a fault with the plug’s fuse. As a result of the overheating, the plug may spark and catch fire, causing damage to the socket and surrounding areas. Removing the damaged plug from the socket may also pose a risk of electrocution or electric shock.
The plug does not meet the requirements of the Plugs and Sockets etc. (Safety) Regulations 1994.
Action taken
The product has been withdrawn from the market and recalled from end users.
Advice to consumers
The products have been withdrawn from the market and recalled from end users. All installers have been informed of the recall and will be in contact with affected consumers to check the plugs.
If you have a plug product covered by this announcement installed in your home and attached to a single oven, you must stop using the oven immediately.
If your plug is accessible, please check visually to see whether you have either of these affected plugs fitted to your appliances. Do not touch the plug without first switching off the power to the socket.
If your plug is not accessible, please contact your installer (if they have not already contacted you) and they will arrange a time to inspect your plugs and change them if they are affected by this recall.
Should you have any queries or require assistance locating your installer please contact Trade Fittings Direct on 07515 689421, or via email on sales@tradefittingsdirect.co.uk
Additional information
PSD case number: 2501-0131
Notified by: Local Authority Trading Standards
Product description
White plastic 13amp and 3amp three pin plugs with three silver screws on the inner face. The affected plugs have been fitted by multiple installers to single ovens, hobs and cooker hood extractors in new build houses.
Open the OPSS notice
Questions
Why has Trade Fittings Direct 13amp & 3amp 3 Pin Plugs been recalled?
The risk with Trade Fittings Direct 13amp & 3amp 3 Pin Plugs is fire: a fault could cause it to overheat, melt or ignite. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using and charging it now, and unplug it. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
