Product recallOPSS
UNU E-Moped / Scooter Classic recalled over a fire risk
Product Recall for UNU E-Moped / Scooter Classic presenting a risk of fire.
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
UNU E-Moped / Scooter Classic
- ModelOn the rating label, base, back or box.
- unu-scooter-1
- Sold betweenCompare with your receipt or order date.
- Manufactured between 31 May 2018 and 22 April 2019
What to do now
UNU E-Moped / Scooter Classic has been flagged because it could start a fire in the home.
- Stop using and charging it now, and unplug it.
- Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
- Contact UNU or the shop you bought it from to arrange the remedy set out in the notice.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2606-0200). Quoted as issued.
Summary
Product Recall for UNU E-Moped / Scooter Classic presenting a risk of fire.
The risk
The product presents a risk of fire because the battery is defective. Under fault conditions, this could cause the product to overheat and enter thermal runaway, causing a fire.
The affected products do not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been recalled from end users.
Owners should stop using this product immediately and ensure it is unplugged from power sources. The manufacturer UNU GmbH has entered insolvency.
Owners should ensure that affected products are disposed of safely via their local household waste disposal site, first checking with their local centre to confirm if the type of battery is accepted. For further information on household waste, access the following Gov.uk webpage: https://www.gov.uk/dispose-household-waste
Additional information
PSD notification number: 2606-0200
Notifier: Office for Product Safety and Standards
Product description
An electric powered scooter / moped.
Open the OPSS notice
Questions
Why has UNU E-Moped / Scooter Classic been recalled?
UNU E-Moped / Scooter Classic has been flagged because it could start a fire in the home. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the model and sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using and charging it now, and unplug it. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
