Product recallOPSS
Urban Balcony Deckchair recalled over an entrapment risk
Product Recall for Urban Balcony Deckchair presenting a risk of entrapment.
Stop using it and keep children away from it.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
23 identifiers listed for this notice.
Urban Balcony Deckchair
- Item or listing codeOn the box, the label, or the order page where you bought it.
- 59357
- 59358
- 59359
- 59347
- 59348
- 59349
- 59345
- 59346
- 000051
- 59338
- 59339
- 59340
- 59336
- 59337
- 59330
- 59331
- 59328
- 59329
- 60949
- 60950
- 60951
- 60952
- 60953
What to do now
A child’s finger, head or limb could become trapped in Urban Balcony Deckchair.
- Stop using it and keep children away from it.
- Contact Urban Balcony or the shop you bought it from to arrange the remedy set out in the notice.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Gaps that are too wide or too narrow can trap fingers, limbs or heads, causing injury or worse.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2508-005). Quoted as issued.
Summary
Product Recall for Urban Balcony Deckchair presenting a risk of entrapment.
The risk
The product presents a risk of entrapment because it is not accompanied with any safety warnings or instructions for use. No weight limit is stated which means it may be used incorrectly or overloaded. If the locking mechanism is not securely engaged, the chair my collapse during use.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The products have been recalled from end users.
Advice to consumers
The product has been recalled from end users.
Owners are advised to stop using the product immediately and return it to any TK Maxx or Homesense store for a full refund. For more information, please contact 01923 473 561 / customerservice@tjxeurope.com or access the TK Maxx recall page at: https://www.tkmaxx.com/uk/en/l/product-recall
Additional information
PSD notification number: 2508-005
Notified by: Local Authority Trading Standards
Product description
Wooden deck chair with folding frame and fabric seat in various colours and patterns.
Open the OPSS notice
Questions
Why has Urban Balcony Deckchair been recalled?
A child’s finger, head or limb could become trapped in Urban Balcony Deckchair. Gaps that are too wide or too narrow can trap fingers, limbs or heads, causing injury or worse.
How do I know if my product is affected?
Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it and keep children away from it. Contact Urban Balcony or the shop you bought it from to arrange the remedy set out in the notice.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
Where was Urban Balcony Deckchair sold?
The notice names TK Maxx. Products bought elsewhere are covered too if they match the details listed.
