Product safety reportOPSS
Vanon Lithium-Ion Batteries safety warning over a fire risk
Product recall for Vanon Lithium-Ion Batteries presenting a high risk of fire.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
5 identifiers listed for this notice.
Vanon Lithium-Ion Batteries
- Item or listing codeOn the box, the label, or the order page where you bought it.
- 2305-0098
- 2305-0101
- 2305-0102
- 2305-0115
- 2305-0119
What to do now
Vanon Lithium-Ion Batteries has been flagged because it could start a fire in the home.
- Unplug it and do not charge it again.
- Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
- The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.
Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
From the official notice
Published by the Office for Product Safety and Standards (2305-0098). Quoted as issued.
Summary
Product recall for Vanon Lithium-Ion Batteries presenting a high risk of fire.
The risk
The products present a high risk of fire as the battery packs do not have adequate Battery Management Systems (BMS) to protect the product from overcharging, overheating and igniting. The battery packs also had an offload voltage greatly exceeding the voltage stated on the rating plate. The instructions provided did not contain adequate storage, disposal, and charging information.
The products do not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The products have been recalled from end users. (See below for more information)
Advice to consumers
The products have been recalled from end users. For more information, please access the following webpage: https://www.eplusbatteries.com/pages/recall-notice
Please note this recall applies only to the specific Vanon lithium-ion battery models and product identifiers listed in this notification. Products currently available for sale through Eplusbatteries are not included within the affected product identifiers listed in this notification.
The affected products were removed from sale following the recall process and the recall notice remains available to support customers who purchased these affected products.
Additional information
Notified by: Office for Product Safety and Standards
Open the OPSS notice
Questions
Why has Vanon Lithium-Ion Batteries been reported?
Vanon Lithium-Ion Batteries has been flagged because it could start a fire in the home. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
Can I get a refund or a repair?
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
