Product safety reportOPSS
Variodyn One Voice Alarm System safety warning over an injury risk
Product Safety Report for Variodyn One Voice Alarm System presenting a serious risk of injuries.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
7 identifiers listed for this notice.
Variodyn One Voice Alarm System (2)
- Item or listing codeOn the box, the label, or the order page where you bought it.
- 585000
- 585000.21
- 585000.22
- 585000.23
- 585000.31
- 585000.32
- 585000.33
What to do now
The risk with Variodyn One Voice Alarm System is physical injury.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2603-0279). Quoted as issued.
Summary
Product Safety Report for Variodyn One Voice Alarm System presenting a serious risk of injuries.
The risk
The product presents a serious risk of injuries because, if an emergency were to occur, there is a risk the system may produce a sound that is too quiet. The INC has a preset alarm volume, however in some firmware versions, there is a defect that can cause an individual volume setting to apply to the entire system. If the alarm is not heard or heard too late by people in the building, they may be delayed in getting to safety and may be at risk of receiving injuries.
The product does not meet the requirements of Regulation (EC) 305/2011.
Action taken
The product has been withdrawn from the market. Affected customers have been informed of the safety risk and actions to take, including a firmware update.
Advice to consumers
The product has been withdrawn from the market. Affected customers have been informed of the safety risk and actions to take, including a firmware update.
Additional information
PSD notification number: 2603-0279
Notified by: Local Authority Trading Standards
Open the OPSS notice
Questions
Why has Variodyn One Voice Alarm System been reported?
The risk with Variodyn One Voice Alarm System is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
