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Product safety reportOPSS

Vevor Heat Press Machine safety warning over an electric shock risk

Electric shockSerious risk

Product Safety Report for Vevor Heat Press Machine presenting a serious risk of electric shock.

  • Vevor Heat Press Machine: photo from the OPSS notice of 10 Jul 2023
    Product image from the OPSS safety notice

What to do now

Vevor Heat Press Machine could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough.

  1. Switch it off at the wall and unplug it. Do not use it again, even briefly.
  2. Do not attempt a home repair or a different plug.
  3. Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
  4. If you cannot reach the seller, Trading Standards can be told through Citizens Advice.

Why it matters. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

If someone has been hurt

Look out for

  • burns where the current entered or left the body
  • tingling, numbness or muscle pain

Get help urgently

  • anyone who has had a mains shock and is confused, has chest pain, an irregular heartbeat or burns — call 999. Do not touch them until the power is off

This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.

Getting your money back

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.

If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2204-0194). Quoted as issued.

Summary

Product Safety Report for Vevor Heat Press Machine presenting a serious risk of electric shock.

The risk

The product presents a serious risk of electric shock as it’s inadequately earthed. The earthing connection did not have the protective earth symbol stamped next to it and the screw could be undone externally, which presents a risk of electric shock. The product also failed the electrical strength test because the mains L connection went straight to the heat press element connector on the control unit. With it unplugged, the operator could touch the L terminal and receive an electric shock.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Action taken

Destruction of the product

Advice to consumers

Destruction of the product

Additional information

PSD case number: 2204-0194

Notified by: Local Authority Trading Standards

Product description

Vevor white heat press machine with black handles

Open the OPSS notice

Questions

Why has Vevor Heat Press Machine been reported?

Vevor Heat Press Machine could give an electric shock. Live parts may be reachable, or the insulation or earthing may not be good enough. Mains electricity in the UK is 230 volts, enough to cause serious injury or death. Cheap chargers, adaptors and appliances sold online are among the products most often found with this fault.

How do I know if my product is affected?

The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.

What should I do now?

Switch it off at the wall and unplug it. Do not use it again, even briefly. Do not attempt a home repair or a different plug.

Can I get a refund or a repair?

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

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