Product safety reportOPSS
VidaXL Outdoor Playset safety warning over an entrapment risk
Product Safety Report for VidaXL Outdoor Playset presenting a risk of entrapment.
Take it out of use and away from children.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
4 identifiers listed for this notice.
VidaXL Outdoor Playset
- BarcodeThe long number printed under the barcode.
- 8721012825024
- ModelOn the rating label, base, back or box.
- YLO - Climbing wall with rope
- YLV - Double swing set
- YQJ - Play tower
What to do now
A child’s finger, head or limb could become trapped in VidaXL Outdoor Playset.
- Take it out of use and away from children.
- The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Gaps that are too wide or too narrow can trap fingers, limbs or heads, causing injury or worse.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2512-0095). Quoted as issued.
Summary
Product Safety Report for VidaXL Outdoor Playset presenting a risk of entrapment.
The risk
The product presents a risk of entrapment as there is a gap in the “roof” of the play tower. If a child climbs into this area, they may become trapped. The product also presents a risk of injuries as it is sold without ground anchors, and without these anchors it is possible for the unit to tip over during play. The packaging for the product also presents a suffocation risk.
The product does not meet the requirements of the Toys (Safety) Regulations 2011.
Action taken
The manufacturer has initiated a modification programme and has contacted affected customers.
Advice to consumers
The manufacturer has initiated a modification programme and has contacted affected customers to provide a repair kit, safety label and updated installation instructions.
The product as described above is no longer available for sale.
The necessary ground-anchoring components are now included with the product
The roof design has been modified with additional slats and screws
The plastic bag originally provided has been replaced.
For further information, please contact compliance-safety@vidaxl.com .
Additional information
PSD notification number: 2512-0095
Lead Authority: Local Authority Trading Standards
Product description
Activity tower consisting of two swings, climbing ramp with ropes and a platform.
Open the OPSS notice
Questions
Why has VidaXL Outdoor Playset been reported?
A child’s finger, head or limb could become trapped in VidaXL Outdoor Playset. Gaps that are too wide or too narrow can trap fingers, limbs or heads, causing injury or worse.
How do I know if my product is affected?
Compare the barcode and model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Take it out of use and away from children. The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
