Product recallOPSS
Vitamix A3500i Ascent Series Blender Set - Blending Container recalled over an injury risk
Product Recall for Vitamix A3500i Ascent Series Blender Set - Blending Container presenting a risk of injuries.
Product image from the OPSS safety notice
What to do now
Vitamix A3500i Ascent Series Blender Set - Blending Container has been reported because it could hurt the person using it.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- Contact Vitamix or the shop you bought it from to arrange the remedy set out in the notice.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2409-0049). Quoted as issued.
Summary
Product Recall for Vitamix A3500i Ascent Series Blender Set - Blending Container presenting a risk of injuries.
The risk
This product presents a risk of injuries as the container may separate from the blade base, exposing the blades to the consumer and posing a laceration hazard.
This product does not meet the requirements of the General Product Safety Regulations 2005.
Action taken
The product has been recalled from end users. Consumers should immediately stop using the 225 ml and 600 ml blending containers and blade bases and check the recall page below for further information.
Advice to consumers
The product has been recalled from end users.
Consumers should immediately stop using the 225 ml and 600 ml blending containers and blade bases. Consumers are asked to install the protective plastic shroud, as well as the additional instruction labels as provided by the manufacturer.
Further information can be found at the following recall page: https://blendingcupbowlrecall.expertinquiry.com/home?lang=eu
Additional information
PSD notification number: 2409-0049
Notified by: Local Authority Trading Standards
Product description
Clear blending containers and black blade bases compatible with certain Vitamix Ascent® and Venturist® Series blenders.
Open the OPSS notice
Questions
Why has Vitamix A3500i Ascent Series Blender Set - Blending Container been recalled?
Vitamix A3500i Ascent Series Blender Set - Blending Container has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
