Batch BeaconUK recalls and safety alerts

Vehicle recallDVSA

Volvo EX30 recalled over an electrical or software fault

Electrical or software fault

A software error has been identified in relation to the display. In rare cases this could cause the screen to enter a “test mode” during vehicle start-up which will prevent key information including the vehicle speed from being displayed.

Check your product

Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.

1 identifier listed for this notice.

  • EX30

    Build datesThe build or first registration date is on the V5C.
    • 06/09/2023 – 30/04/2024
    Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
    • R10273

What to do now

Some Volvo EX30 need a software or electrical fix.

  1. Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer.
  2. Contact a franchised dealer to book the free repair.
  3. Keep the manufacturer’s recall letter if you receive one, and update your address on the V5C so future letters reach you.

Why it matters. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.

Repairs and costs

Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected.

The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.

From the official notice

Published by the Driver and Vehicle Standards Agency (R/2024/205). Quoted as issued.

Summary

A software error has been identified in relation to the display. In rare cases this could cause the screen to enter a “test mode” during vehicle start-up which will prevent key information including the vehicle speed from being displayed.

Defect

A software error has been identified in relation to the display. In rare cases this could cause the screen to enter a “test mode” during vehicle start-up which will prevent key information including the vehicle speed from being displayed.

Remedy

The solution is updated software available via OTA (over the air) or at a Volvo retailer.

Models

EX30

Open the DVSA notice

Questions

Why are Volvo EX30 being recalled?

Some Volvo EX30 need a software or electrical fix. Electrical and software faults can affect lights, warnings, cameras or driver assistance systems, and some can lead to a loss of function while driving.

How do I know if my vehicle is affected?

Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.

What should I do now?

Check whether your vehicle is affected using its registration number on the GOV.UK vehicle recall checker, or ask a franchised dealer. Contact a franchised dealer to book the free repair.

Will the repair cost anything?

Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected. The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.

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