Product recallOPSS
Volvo Penta EVC 2 recalled over an injury risk
Product Recall for Volvo Penta EVC 2 presenting a high risk of injuries.
Product image from the OPSS safety notice
What to do now
Volvo Penta EVC 2 could cause injury, for example from sharp edges, parts breaking, or the product failing in use.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2503-0017). Quoted as issued.
Summary
Product Recall for Volvo Penta EVC 2 presenting a high risk of injuries.
The risk
The product presents a risk of injuries as a quality issue in the Electronic Vessel Control system (EVC2) software may, under certain rare circumstances, cause an unexpected loss of control of the gearchange function. The issue manifests itself in such a way that, on rare occasions and at low speeds, the driver cannot change gears.
The product does not meet the requirements of the Recreational Craft Regulations 2017.
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been recalled from end users.
Owners should check whether their product is affected by entering the serial number of the control system chassis on the following website: https://www.volvopenta.com/your-engine/recall-information/ .
Additional information
PSD case number: 2503-0017
Notified by: Office for Product Safety and Standards
Product description
Electronic vessel control system
Open the OPSS notice
Questions
Why has Volvo Penta EVC 2 been recalled?
Volvo Penta EVC 2 could cause injury, for example from sharp edges, parts breaking, or the product failing in use. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
