Product safety reportOPSS
10FT Trampoline, 10FTHC14 safety warning over an injury risk
Product Safety Report for 10FT Trampoline, 10FTHC14 presenting a high risk of injuries.
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
10FT Trampoline, 10FTHC14
- ModelOn the rating label, base, back or box.
- 10FTHC14
What to do now
10FT Trampoline, 10FTHC14 has been reported because it could hurt the person using it.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.
Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
From the official notice
Published by the Office for Product Safety and Standards (2501-0057). Quoted as issued.
Summary
Product Safety Report for 10FT Trampoline, 10FTHC14 presenting a high risk of injuries.
The risk
The product presents a high risk of injuries as it has insufficient markings, warnings and instructions. If children or adults were to play on the trampoline whilst not being aware of the restrictions on the product during use, it may be used and/or assembled incorrectly, causing the user to fall from a height.
The product does not meet the requirements of the Toys (Safety) Regulations 2011.
Action taken
The import has been rejected from the border and destroyed.
Advice to consumers
The import has been rejected from the border and destroyed.
Additional information
PSD notification number: 2501-0057
Notified by: Local Authority Trading Standards
Product description
A 10ft trampoline set with safety net, supplied in brown cardboard packaging.
Open the OPSS notice
Questions
Why has 10FT Trampoline, 10FTHC14 been reported?
10FT Trampoline, 10FTHC14 has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
