Product recallOPSS
Wave Builder Hair Products recalled over a safety concern
Product Recall for Wave Builder Hair Products presenting a risk of non-compliance.
Check your product
Only products that match these details are covered. Have your pack in front of you.
3 identifiers listed for this notice.
Wave Builder Hair Products
- BarcodeThe long number printed under the barcode.
- 01966333343
- 01966350605
- 01966333142
What to do now
Wave Builder Hair Products has been the subject of a safety notice. The official reason is set out below.
- Stop using it until you have read the notice below.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Products sold in the UK must be safe. The notice below explains what the authority found and what has been done.
Refunds, repairs and replacements
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it.
If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2504-0283). Quoted as issued.
Summary
Product Recall for Wave Builder Hair Products presenting a risk of non-compliance.
The risk
The packaging of the affected batches does not meet the required standards for labelling and consumer safety information. The absence of mandatory labelling may result in inadequate information being available to consumers.
The product does not meet the requirements of Regulation (EC) 1223/2009 or the Cosmetic Products Enforcement Regulations 2013.
Action taken
The product has been recalled from end users.
Advice to consumers
The product has been recalled from end users.
Consumers who have purchased the affected products are advised to stop using them and return the product to the original point of purchase for a full refund or exchange. For further information, please contact HAZ BEAUTY at 01923252392 or via email at webteam@hazbeauty.com.
Additional information
PSD case number: 2504-0283
Notified by: Local Authority Trading Standards
Product description
Wave Builder Revitalizer Brushing Oil Revitalizer (4.07oz), Ripple Cream Wave Wax (5.4oz) and Wave Puddin’ Wave Holding Conditioner all sold in white pots/bottles with green and blue labels.
Open the OPSS notice
Questions
Why has Wave Builder Hair Products been recalled?
Wave Builder Hair Products has been the subject of a safety notice. The official reason is set out below. Products sold in the UK must be safe. The notice below explains what the authority found and what has been done.
How do I know if my product is affected?
Compare the barcode on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it until you have read the notice below. Use the contact details in the official notice to arrange a refund, repair or replacement.
Can I get a refund or a repair?
Contact the retailer or the brand using the details in the official notice. Keep your receipt, order confirmation or bank statement if you have one, but a recall remedy should not depend on it. If you paid by credit card and the item cost more than £100, Section 75 of the Consumer Credit Act may let you claim from the card provider. For smaller amounts or debit cards, ask your bank about a chargeback.
