Product safety reportOPSS
Wejoy Water Beads sold on OnBuy safety warning over an injury risk
Product Safety Report for Wejoy Water Beads presenting a serious risk of injuries and asphyxiation.
What to do now
The risk with Wejoy Water Beads sold on OnBuy is physical injury.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2601-0405). Quoted as issued.
Summary
Product Safety Report for Wejoy Water Beads presenting a serious risk of injuries and asphyxiation.
The risk
The product presents a serious risk of injuries and asphyxiation. If the product is swallowed in its hydrated form, it can block a young child’s airway.
OPSS has published a Product Safety Alert for water beads, which can be accessed at: https://www.gov.uk/product-safety-alerts-reports-recalls/product-safety-alert-water-beads-psa7.
The product does not meet the requirements of the Toys (Safety) Regulations 2011.
Action taken
The product is no longer available for sale.
Advice to consumers
The product is no longer available for sale.
Owners are advised to stop using the product and keep it out of the reach of young children. Contact the distributor you purchased from to request redress.
Additional information
PSD notification number: 2601-0405
Notified by: Office for Product Safety and Standards
Product description
Packet of multicoloured water beads (100pcs).
Open the OPSS notice
Questions
Why has Wejoy Water Beads sold on OnBuy been reported?
The risk with Wejoy Water Beads sold on OnBuy is physical injury. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
Where was Wejoy Water Beads sold on OnBuy sold?
The notice names OnBuy. Products bought elsewhere are covered too if they match the details listed.
