Product safety reportOPSS
Xahpower Escooter Charger sold on Amazon safety warning over a fire risk
Product Safety Report for Xahpower Escooter Charger presenting a risk of fire.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
3 identifiers listed for this notice.
Xahpower Escooter Charger sold on Amazon
- BarcodeThe long number printed under the barcode.
- X001ZQIT9P
- ModelOn the rating label, base, back or box.
- YH-4220
- Item or listing codeOn the box, the label, or the order page where you bought it.
- B0CYZLH86W
What to do now
The risk with Xahpower Escooter Charger sold on Amazon is fire: a fault could cause it to overheat, melt or ignite.
- Stop using and charging it now, and unplug it.
- Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order.
If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
From the official notice
Published by the Office for Product Safety and Standards (2602-0172). Quoted as issued.
Summary
Product Safety Report for Xahpower Escooter Charger presenting a risk of fire.
The risk
The product presents a serious risk of fire because the plug supplied with the product is counterfeit and does not meet the dimensional requirements of BS 1363. This means the plug cannot make a secure connection to the plug socket, which over time will damage the pins and could cause the product to overheat and catch fire. Improvements are also required to product labelling and marking.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 or the Plugs & Sockets (Safety) Regulations 1994.
Action taken
The listing has been removed by the online marketplace (Amazon).
Advice to consumers
We recommend that you stop using this product immediately and contact the distributor for redress.
The listing has been removed from the online marketplace (Amazon).
Additional information
PSD notification number: 2602-0172
Notified by: Local Authority Trading Standards
Product description
A black 42V charger intended for e scooters and hoverboards.
Open the OPSS notice
Questions
Why has Xahpower Escooter Charger sold on Amazon been reported?
The risk with Xahpower Escooter Charger sold on Amazon is fire: a fault could cause it to overheat, melt or ignite. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the barcode, model and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using and charging it now, and unplug it. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
Can I get a refund or a repair?
Contact the seller through your order history and say that the product is the subject of an OPSS safety report. Keep screenshots of the listing and your order. If the seller does not respond, the marketplace’s own dispute process or your card provider is the next step.
Where was Xahpower Escooter Charger sold on Amazon sold?
The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.
