Product safety reportOPSS
Xinchangxin Battery Charger safety warning over a fire risk
Product Safety Report for Xinchangxin Battery Charger presenting a serious risk of fire.
What to do now
Xinchangxin Battery Charger could overheat or catch fire.
- Unplug it and do not charge it again.
- Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2512-0226). Quoted as issued.
Summary
Product Safety Report for Xinchangxin Battery Charger presenting a serious risk of fire.
The risk
The product presents a serious risk of fire because the fuse has not been supplied with a granular filler. A correctly rated fuse is required to ensure the safe operation of the plug under fault conditions, and its absence could lead to the plug overheating and/or exploding.
The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016 and the Plugs & Sockets etc (Safety) Regulations 1994.
Action taken
The import has been rejected at the border and destroyed.
Advice to consumers
The import has been rejected at the border and destroyed.
Additional information
PSD notification number: 2512-0226
Notified by: Local Authority Trading Standards
Product description
A large battery charger for starting a car battery. Comes with multiple settings and an LED display, as well as attached wall plug.
Open the OPSS notice
Questions
Why has Xinchangxin Battery Charger been reported?
Xinchangxin Battery Charger could overheat or catch fire. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
