Product safety reportOPSS
Zhong Jie Ming Toys Dinosaur Helmet safety warning over an injury risk
Product Safety Report for Zhong Jie Ming Toys Dinosaur Helmet presenting a serious risk of injuries.
Product image from the OPSS safety notice
What to do now
Zhong Jie Ming Toys Dinosaur Helmet has been reported because it could hurt the person using it.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.
Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
From the official notice
Published by the Office for Product Safety and Standards (2502-0061). Quoted as issued.
Summary
Product Safety Report for Zhong Jie Ming Toys Dinosaur Helmet presenting a serious risk of injuries.
The risk
The product presents a risk of injuries or sight damage as it has an eye shield which detaches with less than the specified minimum force. Once the shield is detached, two protruding posts and screws are present at or very close to the user’s eye level. These screws could contact the eyes or soft skin area during use, causing injuries to the user.
The product does not meet the requirements of the Toys (Safety) Regulations 2011.
Action taken
The import has been rejected at the border.
Advice to consumers
The import has been rejected at the border.
Additional information
PSD notification number: 2502-0061
Notified by: Local Authority Trading Standards
Product description
A dinosaur mask which is put on like a helmet and has adjustable head straps.
Open the OPSS notice
Questions
Why has Zhong Jie Ming Toys Dinosaur Helmet been reported?
Zhong Jie Ming Toys Dinosaur Helmet has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
