Product safety reportOPSS
3-Step Step Ladder with Handrail safety warning over an entrapment risk
Product Safety Report for 3-Step Step Ladder with Handrail presenting a high risk of entrapment and injuries.
Take it out of use and away from children.
Product image from the OPSS safety notice
What to do now
3-Step Step Ladder with Handrail has openings that could trap part of a child’s body.
- Take it out of use and away from children.
- This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Gaps that are too wide or too narrow can trap fingers, limbs or heads, causing injury or worse.
Getting your money back
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme.
Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
From the official notice
Published by the Office for Product Safety and Standards (2211-0161). Quoted as issued.
Summary
Product Safety Report for 3-Step Step Ladder with Handrail presenting a high risk of entrapment and injuries.
The risk
The product presents a high entrapment risk as a finger trap was found between black steel stay arms, which can easily trap the consumer’s fingers when folding the product. The product also presents a risk of injuries as the ladder step width does not meet the relevant dimensional requirements, leading to the overhang of the step being too great. As the consumer is descending the step stool, they can’t place their foot fully on the step due to the incorrect overhang, which may cause them to fall off the step stool.
The product does not meet the requirements General Product Safety Regulations 2005.
Action taken
The import has been rejected at the border and product has been destroyed.
Advice to consumers
The import has been rejected at the border and product has been destroyed.
Additional information
PSD case number: 2211-0161
Notified by: Local Authority Trading Standards
Product description
Three-step step ladder with handrail. Includes instruction manual for product assembly and user guide
Open the OPSS notice
Questions
Why has 3-Step Step Ladder with Handrail been reported?
3-Step Step Ladder with Handrail has openings that could trap part of a child’s body. Gaps that are too wide or too narrow can trap fingers, limbs or heads, causing injury or worse.
How do I know if my product is affected?
The notice describes the affected product rather than listing codes. Compare the product name, pack size and where you bought it with the official notice.
What should I do now?
Take it out of use and away from children. This is a safety report rather than a manufacturer recall: the listing has been taken down, but the seller may not contact you. Get in touch with the seller through the marketplace.
Can I get a refund or a repair?
Sellers on online marketplaces do not always run recalls themselves, so you may need to ask for your money back. The platform’s help pages explain its buyer protection scheme. Citizens Advice (0808 223 1133), Advice Direct Scotland (0808 164 6000) and Consumerline (0300 123 6262) give free advice if you get stuck.
