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Product safety reportOPSS

Urban Mx Scooter safety warning over an entrapment risk

EntrapmentSerious risk

Product Safety report for Urban Mx Scooter presenting a serious risk of entrapment due to noncompliant dimensions surrounding movable parts.

Take it out of use and away from children.

  • Urban Mx Scooter: photo 1 of 2 from the OPSS notice of 24 Oct 2022
    Product image from the OPSS safety notice
  • Urban Mx Scooter: photo 2 of 2 from the OPSS notice of 24 Oct 2022

Check your product

Only products that match these details are covered. Have your pack in front of you.

1 identifier listed for this notice.

  • Urban Mx Scooter

    BarcodeThe long number printed under the barcode.
    • 5056269787249

What to do now

A child’s finger, head or limb could become trapped in Urban Mx Scooter.

  1. Take it out of use and away from children.
  2. The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.
  3. If you cannot reach the seller, Trading Standards can be told through Citizens Advice.

Why it matters. Gaps that are too wide or too narrow can trap fingers, limbs or heads, causing injury or worse.

Getting your money back

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.

If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

From the official notice

Published by the Office for Product Safety and Standards (2204-0115). Quoted as issued.

Summary

Product Safety report for Urban Mx Scooter presenting a serious risk of entrapment due to noncompliant dimensions surrounding movable parts.

The risk

The product presents a serious risk of entrapment as the distance between accessible movable parts are not either smaller than 5mm or wider than 18mm in any position, as required by the standard. During the folding process, the user’s fingers may become trapped and be injured.

The handlebar plugs also detached at a force less than the minimum permissible, exposing parts which present a puncture hazard. The handlebar adjuster and steering column moving elements also have accessible openings which present a shearing hazard.

The product does not meet the requirements of the Toys (Safety) Regulations 2011.

Action taken

The product has been destroyed at the border.

Advice to consumers

The product has been destroyed at the border.

Additional information

PSD case number: 2204-0115

Notified by: Local Authority Trading Standards

Product description

Urban Mx branded black/white/pink and black/white/orange scooter with folding mechanism, kickstand and adjustable height and 200mm puncture proof wheels, supplied in pink and orange cardboard packaging.

Open the OPSS notice

Questions

Why has Urban Mx Scooter been reported?

A child’s finger, head or limb could become trapped in Urban Mx Scooter. Gaps that are too wide or too narrow can trap fingers, limbs or heads, causing injury or worse.

How do I know if my product is affected?

Compare the barcode on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.

What should I do now?

Take it out of use and away from children. The marketplace has removed the listing. Contact the seller through your order history to ask for a refund.

Can I get a refund or a repair?

A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.

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