Product recallOPSS
ACCTEL 24V Vertex UTV 24VNURC Ride On Toy recalled over a fire risk
Product Recall for ACCTEL 24V Vertex UTV 24VNURC Ride On Toy presenting a risk of fire.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
3 identifiers listed for this notice.
ACCTEL 24V Vertex UTV 24VNURC Ride On Toy
- BarcodeThe long number printed under the barcode.
- 5060307678208
- ModelOn the rating label, base, back or box.
- 24VNURC
- Item or listing codeOn the box, the label, or the order page where you bought it.
- 236175
- Sold betweenCompare with your receipt or order date.
- 5th April 2024 to 21st October 2024
What to do now
ACCTEL 24V Vertex UTV 24VNURC Ride On Toy has been flagged because it could start a fire in the home.
- Unplug it and do not charge it again.
- Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
- Contact Acctel or the shop you bought it from to arrange the remedy set out in the notice.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2410-0157). Quoted as issued.
Summary
Product Recall for ACCTEL 24V Vertex UTV 24VNURC Ride On Toy presenting a risk of fire.
The risk
The product presents a risk of fire at it has been identified that the electrical connection to the PCB (printed circuit board) could be loose. This could result in the product sparking and melting the surrounding components whilst in use.
The product does not meet the requirements of the Toys (Safety) Regulations 2011.
Action taken
The products have been recalled from end users.
Advice to consumers
The affected products have been recalled from end users.
Owners should stop using the product, unplug the battery and keep it out of the reach of children. Please return your product to your local Smyths Toys Superstores for a full refund. You can find your nearest store using the Store Finder: www.smythstoys.com/store-finder
For further assistance, please call 0333 344 1157 (UK) or email the Smyths Toys help desk on cshelpdesk@smythstoys.com.
Additional information
PSD number: 2410-0157
Notified by: Local Authority Trading Standards
Product description
A four wheeled, black and blue UTV battery powered ride on.
Open the OPSS notice
Questions
Why has ACCTEL 24V Vertex UTV 24VNURC Ride On Toy been recalled?
ACCTEL 24V Vertex UTV 24VNURC Ride On Toy has been flagged because it could start a fire in the home. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the barcode, model, item or listing code and sold between on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
Where was ACCTEL 24V Vertex UTV 24VNURC Ride On Toy sold?
The notice names Smyths Toys. Products bought elsewhere are covered too if they match the details listed.
