Product recallOPSS
Ferm Living Upholstered Sofas and Lounge Chairs recalled over a fire risk
Product Recall of Ferm Living Upholstered Sofas and Lounge Chairs presenting a risk of fire.
Check your product
Only products that match these details are covered. Have your pack in front of you.
6 identifiers listed for this notice.
Ferm Living Upholstered Sofas and Lounge Chairs
- ModelOn the rating label, base, back or box.
- Rico Lounge Chair Rich Velvet C/M
- Rico Lounge Chair
- Swivel Rich Velvet C/M
- Rico Divan Rich Velvet L/R C/M
- Rico 3-seater Rich Velvet C/M
- Buur Lounge Chair Rich Velvet C/M.
What to do now
Ferm Living Upholstered Sofas and Lounge Chairs could overheat or catch fire.
- Unplug it and do not charge it again.
- Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
- Use the contact details in the official notice to arrange a refund, repair or replacement.
- If someone has been hurt or the product has failed, report it to Trading Standards through the Citizens Advice consumer service.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies.
Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
From the official notice
Published by the Office for Product Safety and Standards (2410-0012). Quoted as issued.
Summary
Product Recall of Ferm Living Upholstered Sofas and Lounge Chairs presenting a risk of fire.
The risk
The product has been identified as presenting a risk of fire as the fabric fails to meet the requirements of the relevant standard BS5852. If the fabric came into contact with a naked flame, it could catch fire and continue to flame.
The product does not meet the requirements of the Furniture and Furnishings (Fire) (Safety) Regulations 1988.
Action taken
The products have been recalled from end users.
Advice to consumers
The product has been recalled from end users. Affected customers are being contacted by Ferm Living to inform them of the safety risk, and provide further details on the replacement of the product or the issuing of a credit note.
Additional information
PSD number: 2410-0012
Notified by: Office for Product Safety and Standards
Product description
Upholstered sofas and lounge chairs in green colour.
Open the OPSS notice
Questions
Why has Ferm Living Upholstered Sofas and Lounge Chairs been recalled?
Ferm Living Upholstered Sofas and Lounge Chairs could overheat or catch fire. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Unplug it and do not charge it again. Store it away from anything that burns until you can return or dispose of it. Batteries should go to a battery recycling point, not the household bin.
Can I get a refund or a repair?
In a recall, the business responsible arranges the remedy, which may be a refund, a repair, a replacement or a free part. The notice says which one applies. Your rights under the Consumer Rights Act 2015 also apply: goods must be safe, of satisfactory quality and as described. Within 30 days of purchase you can usually reject faulty goods for a full refund.
