Vehicle recallDVSA
Alexander Dennis BYD AD ENVIRO400 and BYD AD ENVIRO200 recalled over a fire risk
On affected vehicles there is a potential issue relating to the Hispacold HVAC system which may result in a fire when a vehicle is left unattended.
Check your product
Only vehicles within the listed VIN ranges or build dates are covered. A franchised dealer can confirm from your VIN.
2 identifiers listed for this notice.
BYD AD ENVIRO400
- Build datesThe build or first registration date is on the V5C.
- 03/05/2019 – 06/02/2024
- Manufacturer referenceThe manufacturer’s own campaign number. Quote it to the dealer.
- AD/01/24
BYD AD ENVIRO200
- Build dates
- 03/05/2019 – 06/02/2024
- Manufacturer reference
- AD/01/24
What to do now
This recall is about a fire risk.
- Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN.
- Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
- Make sure the DVLA has your current address, as recall letters go to the registered keeper.
Why it matters. Vehicle fires can start while driving or parked. Some manufacturers advise parking outside until the repair is done.
Repairs and costs
Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected.
The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.
From the official notice
Published by the Driver and Vehicle Standards Agency (R/2024/027). Quoted as issued.
Summary
On affected vehicles there is a potential issue relating to the Hispacold HVAC system which may result in a fire when a vehicle is left unattended.
Defect
On affected vehicles there is a potential issue relating to the Hispacold HVAC system which may result in a fire when a vehicle is left unattended
Remedy
Service Bulletin Reference 966 Rev 3 must be adhered to. A permanent solution is being investigated.
Models
BYD AD ENVIRO400, BYD AD ENVIRO200
Open the DVSA notice
Questions
Why are Alexander Dennis BYD AD ENVIRO400 and BYD AD ENVIRO200 being recalled?
This recall is about a fire risk. Vehicle fires can start while driving or parked. Some manufacturers advise parking outside until the repair is done.
How do I know if my vehicle is affected?
Enter your registration number on the GOV.UK vehicle recall checker or ask a franchised dealer, who can check your VIN against the manufacturer’s campaign. The VIN ranges and build dates published by the DVSA are listed on this page.
What should I do now?
Enter your registration number on the GOV.UK recall checker, or ask a franchised dealer to check the VIN. Book the recall work with a franchised dealer for the make. Recall repairs are carried out free of charge.
Will the repair cost anything?
Manufacturers contact registered keepers using DVLA records, but letters can go astray. You can book the free repair yourself once you know your vehicle is affected. The DVSA monitors recalls and can be contacted if a manufacturer or dealer does not act.