Product safety reportOPSS
Arkmiido Tree Swing sold on Amazon safety warning over an injury risk
Product Safety Report for Arkmiido Tree Swing presenting a high risk of injuries as the instructions for assembly are inadequate.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Arkmiido Tree Swing sold on Amazon
- Batch codePrinted on the pack, often next to the date mark. It may start with L or LOT.
- 01152021
What to do now
Arkmiido Tree Swing sold on Amazon could cause injury, for example from sharp edges, parts breaking, or the product failing in use.
- Put it out of use now.
- Check whether the notice offers a repair or replacement part before you discard it.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- Report it to Trading Standards through the Citizens Advice consumer service if the seller does not respond.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2210-0092). Quoted as issued.
Summary
Product Safety Report for Arkmiido Tree Swing presenting a high risk of injuries as the instructions for assembly are inadequate.
The risk
The product presents a high risk of injuries as the instructions for assembly are inadequate. The minimum clearance between the swing and the ground could be adjusted such that the swing was less than 350mm from the ground and the instructions for use did not mention the minimum required clearance. The inadequate instructions therefore present a risk of injuries to users.
The product does not meet the requirements of the Toys (Safety) Regulations 2011.
Action taken
The import has been rejected at the border and destroyed. The listing has been removed by the online marketplace (Amazon).
Advice to consumers
The import has been rejected at the border and destroyed. The listing has been removed by the online marketplace (Amazon).
Additional information
PSD case number: 2210-0092
Notified by: Local Authority Trading Standards
Product description
Square tree swing to be suspended from a tree with ropes on either side of the product
Open the OPSS notice
Questions
Why has Arkmiido Tree Swing sold on Amazon been reported?
Arkmiido Tree Swing sold on Amazon could cause injury, for example from sharp edges, parts breaking, or the product failing in use. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the batch code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Put it out of use now. Check whether the notice offers a repair or replacement part before you discard it.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
Where was Arkmiido Tree Swing sold on Amazon sold?
The notice names Amazon. Products bought elsewhere are covered too if they match the details listed.
