Product recallOPSS
DMM Swivel Assembly recalled over an injury risk
Product recall for DMM Swivel Assembly presenting a risk of injuries due to a product fault that, under certain circumstances, may allow the swivel assembly to unscrew and subsequently part.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
DMM Swivel Assembly
- BarcodeThe long number printed under the barcode.
- List of EAN numbers
What to do now
DMM Swivel Assembly has been reported because it could hurt the person using it.
- Stop using it.
- Read the corrective action below: some notices offer a fix rather than a return.
- Contact the business or the shop you bought it from to arrange the remedy set out in the notice.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2211-0021). Quoted as issued.
Summary
Product recall for DMM Swivel Assembly presenting a risk of injuries due to a product fault that, under certain circumstances, may allow the swivel assembly to unscrew and subsequently part.
The risk
DMM has identified a product fault that, under certain circumstances, may allow the swivel assembly to unscrew and subsequently part, which presents a risk of injuries to consumers.
Action taken
DMM has recalled the product from end users. (Please see below for further information)
Advice to consumers
DMM has recalled the product from end users. For more information, please see: https://resources.dmmwales.com/Recall-Information/Important-Safety-Notice-Product-Recall
Additional information
PSD case number: 2211-0021
Notified by: Local Authority Trading Standards
Product description
Swivel assembly attachment available in different colours
Open the OPSS notice
Questions
Why has DMM Swivel Assembly been recalled?
DMM Swivel Assembly has been reported because it could hurt the person using it. Products that break, pinch, cut or fail suddenly can cause injuries ranging from cuts to fractures.
How do I know if my product is affected?
Compare the barcode on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using it. Read the corrective action below: some notices offer a fix rather than a return.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
