Product recallOPSS
Aroma Diffuser with Charger recalled over a fire risk
Product recall for an unbranded aroma diffuser with charger presenting a serious risk of fire.
Product image from the OPSS safety notice 
Check your product
Only products that match these details are covered. Have your pack in front of you.
1 identifier listed for this notice.
Aroma Diffuser with Charger
- ModelOn the rating label, base, back or box.
- PINVO-24065
What to do now
Aroma Diffuser with Charger has been flagged because it could start a fire in the home.
- Stop using and charging it now, and unplug it.
- Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
- Contact the business or the shop you bought it from to arrange the remedy set out in the notice.
- Incidents and injuries can be reported to Trading Standards via the Citizens Advice consumer helpline.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Refunds, repairs and replacements
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought.
If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
From the official notice
Published by the Office for Product Safety and Standards (2012-0173). Quoted as issued.
Summary
Product recall for an unbranded aroma diffuser with charger presenting a serious risk of fire.
The risk
The insulation of the transformer and power supply is insufficient and degrades over time. Creepage currents may. lead to a flashover emitting sparks and a subsequent fire.
The charger supplied with the product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Action taken
Recall of the product from end users and listing removed by the online marketplace (Wish).
Advice to consumers
The product has been recalled from the end users.
The listing has been removed by the online marketplace (Wish).
Additional information
PSD case number: 2012-0173
Notified by: Office for Product Safety and Standards
Product description
White plastic circular aroma diffuser supplied with remote control and black charger, packaged in white cardboard box.
Open the OPSS notice
Questions
Why has Aroma Diffuser with Charger been recalled?
Aroma Diffuser with Charger has been flagged because it could start a fire in the home. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the model on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using and charging it now, and unplug it. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
Can I get a refund or a repair?
Stop using the product first, then arrange the remedy. A recall applies to every affected unit, however long ago it was bought. If the business does not respond, the Citizens Advice consumer helpline (0808 223 1133), Advice Direct Scotland (0808 164 6000) or Consumerline (0300 123 6262) can help.
Where was Aroma Diffuser with Charger sold?
The notice names Wish. Products bought elsewhere are covered too if they match the details listed.
