Product safety reportOPSS
Isinwheel Electric Scooter safety warning over a fire risk
Product Safety Report for Isinwheel Electric Scooter presenting a serious risk of fire.
Product image from the OPSS safety notice
Check your product
Only products that match these details are covered. Have your pack in front of you.
2 identifiers listed for this notice.
Isinwheel Electric Scooter
- ModelOn the rating label, base, back or box.
- E9T
- Item or listing codeOn the box, the label, or the order page where you bought it.
- B10320020012800433
What to do now
Isinwheel Electric Scooter could overheat or catch fire.
- Stop using and charging it now, and unplug it.
- Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
- Because the product was found unsafe on an online marketplace, use the platform’s order page to contact the seller.
- If you cannot reach the seller, Trading Standards can be told through Citizens Advice.
Why it matters. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
If someone has been hurt
Look out for
- make sure you have working smoke alarms
Get help urgently
- if it starts to smoke, smell of burning or catch fire, get everyone out and call 999
This is general information based on NHS public guidance, not medical advice. In an emergency call 999. For urgent advice use NHS 111 (NHS 24 on 111 in Scotland) or, in Northern Ireland, your GP or out-of-hours service.
Getting your money back
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection.
If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
From the official notice
Published by the Office for Product Safety and Standards (2012-0081). Quoted as issued.
Summary
Product Safety Report for Isinwheel Electric Scooter presenting a serious risk of fire.
The risk
The electric scooter is supplied with a connected, fully charged lithium-ion battery. The folding handlebars have sharp edges which can shear the wiring, causing a short circuit and the product to catch fire.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008 or the Carriage of Dangerous Goods and Use of Transportable Pressure Equipment Regulations 2009.
Action taken
A safety warning has been raised by the local authority.
Advice to consumers
A safety warning has been raised by the local authority.
We advise consumers to stop using the product immediately. Contact the distributor you purchased from to request redress.
Additional information
PSD case number: 2012-0081
Notified by: Local Authority Trading Standards
Product description
Black folding electric scooter with lithium-ion battery supplied in cardboard packaging. Battery is JETECH branded.
Open the OPSS notice
Questions
Why has Isinwheel Electric Scooter been reported?
Isinwheel Electric Scooter could overheat or catch fire. Faulty chargers, batteries and appliances are a common cause of house fires. A fire can start while the product is charging or switched on and nobody is watching.
How do I know if my product is affected?
Compare the model and item or listing code on your product with the details listed under “Check your product” on this page. Only items that match are covered by the notice.
What should I do now?
Stop using and charging it now, and unplug it. Keep it somewhere cool and clear of soft furnishings. Never put lithium batteries in the household bin.
Can I get a refund or a repair?
A product safety report usually means the product was bought online and the marketplace has removed the listing. Ask the seller for a refund through the platform where you bought it; many marketplaces have their own buyer protection. If you paid by credit card and it cost over £100, Section 75 may apply; otherwise your bank may be able to raise a chargeback.
